The Credit Pros

The Credit Pros Reviews

The Credit Pros Reviews
4.8(106)
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About The Credit Pros

Established in 2009, The Credit Pros is a credit repair company that helps clients improve their credit scores by disputing credit reporting errors to the three credit bureaus (Experian, TransUnion and Equifax). Depending on the level of service you sign up for, you can get unlimited credit dispute letters and credit counseling from certified credit experts. Free credit monitoring is added to every plan level to protect you from identity theft.

Pros & Cons

Pros
  • 90-day money-back guarantee
  • Free consultation
  • Bilingual service
Cons
  • Expensive plans
  • Must mail/fax reports
  • Only one monthly dispute with the smaller package

The Credit Pros Reviews

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Page 2 Reviews 5 - 35
Customer Service

Reviewed March 26, 2024

Great place if you want to repair or restore your credit. Different plans to suit your needs. Great customer service and communication. I would recommend Credit Pros to anyone. Don't waste your time trying others like I made the mistake of doing.

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Response from The Credit Pros
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Dameon, we are thrilled to hear that you had a positive experience with us at Credit Pros! Our team works hard to provide top-notch customer service and communication. Thank you for recommending us, and we appreciate your feedback. We look forward to assisting you further in the future.

Price

Reviewed March 20, 2024

Affordable, very efficient, and fast on helping rebuild my credit. I'm still in the process of cleaning mine up, but so far, they have helped get a lot of negative items off of my report I knew nothing of.

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The Credit Pros
Response from The Credit Pros
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Hi Ashley! Thank you so much for sharing your positive experience with us. We're thrilled to hear that our services have been effective in helping you rebuild your credit. We're here to support you every step of the way as you continue on your credit improvement journey.

Customer ServiceStaff

Reviewed March 18, 2024

They are on time and always there for any questions you may have, I’m very pleased with how they operate and they do random calls or emails very often. And I love them for that And I’ll recommend my family and friends.

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The Credit Pros
Response from The Credit Pros
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Shavonne, thank you for the glowing review! We're thrilled to hear that you had a positive experience with our credit repair services. Our team works hard to provide excellent customer service and communication. We appreciate your recommendation and look forward to helping others like you in the future.

Reviewed March 17, 2024

Off to a great start! The company is very easy to get in touch with concerning all your credit repair needs!I feel like I am off to a great journey because they took time out of their busy schedule to contact me. I feel safe here.

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The Credit Pros
Response from The Credit Pros
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Latrell, thank you for sharing your positive experience with us! We are thrilled to hear that you feel supported on your credit repair journey. Our team is dedicated to assisting you every step of the way. Don't hesitate to reach out if you have any questions or need further assistance.

Customer ServiceStaff

Reviewed March 16, 2024

Will give you the change you're looking for! Definitely attentive! Best decision I made. If you're skeptical this review is letting you know go tap in with Credit pros. They will help you and are always on call.

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Response from The Credit Pros
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Ameenah, thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Credit Pros and that you found our team to be attentive and helpful. We appreciate your recommendation and look forward to assisting you further in the future!

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Reviewed March 13, 2024

Credit Pros is a perfect resource to utilize when trying to get your finances in order they will help you every step of the way. Credit Pros also has a lot of additional resources within their program that add that extra help and assistance.

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The Credit Pros
Response from The Credit Pros
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Marlene, thank you for your kind words and for sharing your positive experience with Credit Pros! We're delighted to hear that our services have been helpful to you in getting your finances in order. We're here to support you every step of the way.

Reviewed March 11, 2024

The Credit pros have done everything for me. All I have to do is sit back & watch my scores go up. They wrote all of my challenge letters. This process would have taken me 2-3 months. They were able to get it very quickly.

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The Credit Pros
Response from The Credit Pros
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Hi Mark, thank you for sharing your experience with us! We're thrilled to hear that The Credit Pros have helped improve your credit scores efficiently. We strive to provide top-notch service to all our clients. If you have any more feedback or questions, feel free to reach out.

Staff

Reviewed March 7, 2024

I didn't give my credit much thought until I was turned down for a rental application, even though I'm in my mid-20s. The only people who have assisted me in rebuilding and realizing the significance of excellent credit. Bravo to the group!

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The Credit Pros
Response from The Credit Pros
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Hello Ainsley, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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Reviewed Feb. 29, 2024

With their help, I've gone from being anxious to being proactive about it. They've helped me correct inaccuracies and set me on a path to a more secure financial future. I'm very confident that I'll meet my targets before the end of the year. Thank you, Credit Pros.

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The Credit Pros
Response from The Credit Pros
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Adalyn, we are thrilled to hear about the positive impact our services have had on your financial journey. We are dedicated to helping our clients achieve their goals and we are delighted to see that you are feeling more confident and proactive. Thank you for choosing Credit Pros!

Staff

Reviewed Feb. 28, 2024

The reps from the Credit Pros are very professional and friendly. Easy to work with and provide a confidence to make you feel at ease. I can't wait to see if my credit improves to where I can purchase my next home.

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Response from The Credit Pros
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Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

Reviewed Feb. 26, 2024

The Credit Pros. What made my experience great is that they are very understandable to any situation. The Credit Pros work to help with any situation of credit to help you out of bad credit. They also want to try and help you get your credit to a good standing so you don't get stuck in a contract for life. I would most definitely recommend The Credit Pros.

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Response from The Credit Pros
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Hi Christina! Thank you so much for your kind words. We're thrilled to hear about your positive experience and the progress you've made in such a short time. We appreciate your trust in us and look forward to helping you further improve your credit.

Staff

Reviewed Feb. 22, 2024

Their willingness to assist is very remarkable. Extremely happy with their assistance. I am grateful for their assistance. They worked with me when I had problems in the beginning, and things are now functioning smoothly.

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The Credit Pros
Response from The Credit Pros
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We are thrilled to hear about your positive experience with Credit Pros. Thank you for your feedback. We are committed to helping our clients achieve their credit goals efficiently and effectively. We appreciate your feedback and support.

Staff

Reviewed Feb. 19, 2024

Very helpful. And fixing my credit for a better life for my family. And to buy a house in my area. And better credit buying power. Taking all bad inquiries and bad credit and adding good credit, and credit history.

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The Credit Pros
Response from The Credit Pros
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Hi Andrew! Thank you so much for your kind words and 5-star review of our services at Credit Pros. We are thrilled to hear that you had such a positive experience with us. If you ever need anything else, feel free to reach out. We appreciate your support!

M increased rating by 1 star.
Customer ServiceStaff
After a positive interaction with The Credit Pros, M increased their star rating on Feb. 21, 2024.

Updated review: Feb. 21, 2024

The company was unable to remove anything from my credit report and I feel like I was definitely mislead on the trade line for the 'premium' account. The only redeeming thing is the fact that they honored the 90 Day money back guarantee, but that was only after I stood my ground and made them do multiple call reviews on their sales and customer service teams.

Original Review: Feb. 12, 2024

I recently sought credit repair services from The Credit Pros and was disappointed with my experience. My assigned salesperson, [Name], became unresponsive after the initial sign-up, leaving my calls and messages unanswered. Despite the 90-day money-back guarantee if they couldn't remove any items, when my credit report remained unchanged, they attempted to deny my refund based on technicalities. After promising a call review and resolution, I received no further communication, and my attempts to reach anyone at the company were unsuccessful. Additionally, my request to close my account was ignored. While I cannot confirm their intentions, this lack of communication and transparency led me to question their business practices.

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Response from The Credit Pros
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Hello M;
Thank you for your feedback, we are sorry that you are disappointed with your experience. Satisfying our customers is very important to us and I’m sorry our product/ service didn’t meet your expectations.

Our company has many communication options to serve our clients. To ensure we address your concerns effectively, could you please provide additional information? You can send your contact information to support@thecreditpros.com and include as much detail as possible. Thank you

Customer ServicePriceStaff

Reviewed Feb. 8, 2024

Super helpful, very appreciative family deal and customer service is super efficient. I really wasn’t sure about the price at first but I’m very happy to find out that it is worth it considering how helpful they are as a company.

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The Credit Pros
Response from The Credit Pros
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Clorissa, thank you for sharing your positive experience with The Credit Pros! We're thrilled to hear that our team has been helpful and informative. We'll be sure to pass on your kudos to our training team.

Staff

Reviewed Feb. 8, 2024

To say that I'm impressed would be an understatement. My credit problems have been expertly fixed by the Credit Professionals. Currently reaping the rewards of having good credit, all because of their committed group for their assistance.

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The Credit Pros
Response from The Credit Pros
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Hi Amaya! Thank you for taking the time to share your positive experience with us. We are thrilled to hear that our team has been able to assist you effectively and provide valuable insights. We appreciate your feedback and look forward to continuing to support you on your credit journey.

Staff

Reviewed Feb. 1, 2024

Joining The Credit Pros is highly recommended if you wish to improve your credit score. So I believe it is possible with extra effort; you can entrust your credit to the credit specialists. Many thanks for your assistance. I am grateful for their assistance. I am very happy.

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Response from The Credit Pros
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Hi Angela, thank you so much for recommending us and sharing your positive experience! We're thrilled to hear that you're happy with the assistance you received from our credit specialists. If you ever need further help or have any questions, feel free to reach out. Thank you again!

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Reviewed Feb. 1, 2024

They were so easy to deal with. Made my experience fantastic my score has gone up in less than two weeks. I would recommend them to anybody that is trying to build your credit in a short amount of time. If you just listen to what they say you will do fine. It was definitely worth the money and I can’t wait to see what my schedule looks like in a few more months.

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Response from The Credit Pros
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Thank you so much for your kind words and 5-star review of our services at Credit Pros. We are thrilled to hear that you had such a positive experience with us. If you ever need anything else, feel free to reach out. We appreciate your support!

Reviewed Jan. 31, 2024

The Credit Pros system is well conceived. You only pay a monthly fee and all your problems are taking care of by amazing professionals who are very knowledgeable. Get your credit score to the highest is their priority number one.

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Response from The Credit Pros
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Hi Ruth, thank you so much for your kind review! We're thrilled to hear that The CreditPros platform has been instrumental in building your credit score and providing peace of mind with your finances. Don't hesitate to reach out if you have any more questions or need further assistance.

Reviewed Jan. 30, 2024

My husband and I are attempting to purchase our very first home and The Credit Pros have made this so easy for me! Fixing my credit has been a rather pleasant experience. I highly recommend The Credit Pros!

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Response from The Credit Pros
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Hello Amber! Thank you for your kind words! We're thrilled to hear that our services have helped improve your understanding of credit and that you feel confident in trusting us. We appreciate your support and are always here to assist you. Good Luck in getting your new home!

Staff

Reviewed Jan. 24, 2024

I never realized how much my credit score was affecting my life until I contacted with them. I have been in touch with them and they have been incredibly supportive. I've learned how to make smart financial plans for my future. Thank you Credit Pros team.

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Response from The Credit Pros
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Hello Ayla, we're thrilled to hear that you've had an amazing experience with us at The Credit Pros! Thank you for your kind words and we look forward to continuing to serve you.

Reviewed Jan. 23, 2024

The Credit Pros did a good job in helping me to obtain new credit cards in the past couple of months. I was shocked when I started getting pre-approved for new credit cards. Highly recommended to everyone.

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Response from The Credit Pros
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Hello Catherine, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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Reviewed Jan. 22, 2024

If it wasn't for Credit Pros I wouldn't have been able to buy my new car. Thank you. You guys are the best. I'm able to generate a larger income and take care of myself and the ones I love and thank you so much.

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Response from The Credit Pros
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Hi Joshua, thank you for your kind words! We're thrilled to hear that Credit Pros helped you achieve your goal of buying a new car. It's great to know that our services have had a positive impact on your income and well-being. We appreciate your support!

Reviewed Jan. 19, 2024

With my pregnancy, I already had too much on my plate. Under these circumstances, the last thing I wanted to worry about was my credits. The journey proceeded easily with the assistance of Credit Professionals! They took care of everything so expertly and resolved my credit problems. I can now anticipate the joyous moment without concern for credit. Strongly suggest using their services! Regards, Credit Pros.

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Response from The Credit Pros
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Hi Atlas, we're thrilled to hear that our team at Credit Professionals was able to provide the expert assistance you needed to resolve your credit problems. We understand how important it is to have peace of mind during such a special time. Thank you for strongly recommending our services!

Staff

Reviewed Jan. 17, 2024

My experience with The Credit Pros has been wonderful! They were extremely helpful to me and explained a lot of things about credit I did not know. I recommend The Credit Pros to everyone. The staff are also good.

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Response from The Credit Pros
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Hi Henry, thank you for your kind words! We're here to support you on your financial journey and are grateful to be a part of your success. Take care and best wishes!

Reviewed Jan. 16, 2024

At first, I had doubts regarding credit restoration services, but The Credit Pros totally altered my mind. My credit score has significantly improved as a result of their instructional approach to credit restoration. I valued that they created a program especially for my circumstances. I recently received approval for a job that required a credit check thanks to their assistance.

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Response from The Credit Pros
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Hi Aurora, thank you for your kind words! We're thrilled to hear that Credit Pros helped you in this matter. We're here to support you on your financial journey and are grateful to be a part of your success. Take care and best wishes!

Staff

Reviewed Jan. 12, 2024

I have just started working with The credit pros. So far, they have been very friendly and easy to work with. I do not have any input about the success of the credit repair but starting out on a very positive experience and have hope for positive results.

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Response from The Credit Pros
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Hi Michelle, thank you for your kind words! we're thrilled to hear that you've had an amazing experience with us at The Credit Pros! Thank you for your kind words and we look forward to continuing to serve you.

Staff

Reviewed Jan. 7, 2024

Great Company. Very helpful with my credit. They are meeting my every need. I love that in one year from now my credit will be even better than before. The Credit Pros are here for the people. Thank you Credit Pros.

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Response from The Credit Pros
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Hello Felix, thank you for your positive feedback! We're glad to hear that you've had a great experience with us so far. We're confident that our services will continue to support you and help you achieve your goals. We're here for you every step of the way!

Reviewed Jan. 2, 2024

The Credit Pros send to all 3 bureaus at once and send out more the just 2 or 3 at once like other credit repairs I have worked with. I haven’t been with this one long but it is by far the best one yet. I would recommend it to others.

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Response from The Credit Pros
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Hello Lisa, thank you so much for recommending us! We're thrilled to hear that our services have made a positive impact on your credit. If you need any further assistance or have any questions, please feel free to reach out.

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Customer Service

Reviewed Dec. 30, 2023

Great company. Very reliable and fast communication is great. Customer service is excellent. I would recommend this company for anyone with weak or bad credit to help clear your past to a brighter future.

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Response from The Credit Pros
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Hello Zachary; thank you for your kind words! We strive to provide excellent communication and customer service. We appreciate your feedback and look forward to serving you again in the future.

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The Credit Pros Company Information

Company Name:
The Credit Pros
Company Type:
Private
Year Founded:
2009
Address:
60 Park Place Suite 200
City:
Newark
State/Province:
NJ
Postal Code:
07102
Country:
United States
Website:
thecreditpros.com